1. Introduction
StopNgage Solutions Pvt. Ltd. (“we,” “us,” or “our”) operates https://rewardsy.one and the associated Super QR-triggered customer-engagement services (“Services”). We respect your privacy and are committed to protecting your data. This Policy explains how we collect, use, disclose, and safeguard your information.
2. Data We Collect
Personal Identifiers: Name, email address, phone number (when you sign up, claim rewards, or connect via WhatsApp).
Device & Usage Data: Device type, OS, browser, IP address, scan timestamps, pages/screens viewed.
Engagement Data: Offers viewed/claimed, game scores, reward history, location data (if you opt in).
Communications:
Messages you send via our in-app chat or support channels.
Campaign Messages: We send broadcast (“blast”) messages via WhatsApp to merchants’ customers.
3. How We Use Your Data
Deliver & Personalize Services: Drive QR-based workflows, tailor offers and content to you.
Merchant Campaigns via WhatsApp: Send promotional and transactional messages on merchants’ behalf.
Reward Fulfillment: Track game scores and reward claims; generate unique claim QR codes.
Analytics & Improvement: Aggregate usage data to optimize features and measure engagement trends.
Marketing & Notifications: Email or WhatsApp updates—opt-out anytime (see Section 5).
Legal & Safety: Prevent fraud/abuse and comply with laws.
4. Data Sharing & Disclosure
Service Providers: Trusted partners (e.g. cloud hosting, analytics, email/WhatsApp gateways).
Business Transfers: In mergers/acquisitions, data may transfer under these protections.
Legal Requirements: Disclosed when required by law or to protect rights and safety.
5. Your Choices & Rights
Access & Correction: Review/update your info in your account settings.
Opt-Out of Campaigns: Reply “STOP” to any WhatsApp campaign or unsubscribe from email footers.
Data Deletion: Email privacy@stopngage.com/privacy@rewardsy.one to request deletion of your data.
6. Data Security
We protect information using industry-standard safeguards (encryption at rest/in transit, access controls, security assessments).
7. Children’s Privacy
Our Services are not directed to anyone under 16. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Policy; the “Last updated” date will change. Significant changes will be communicated via email or in-app notice.
9. Contact Us
If you have any questions or requests, please contact:
privacy@stopngage.com
StopNgage Solutions Pvt. Ltd., Hyderabad, India